Team & Culture, Coordinator Volunteers (Part Time) at WinSport Canada

Calgary, AB

About the Job

Discover, Develop, and Excel with WinSport:

Working with WinSport means you will be part of creating one of the most unique winter sport institutes in the world. You will be rubbing shoulders with athletes of all levels and disciplines, and you will be working in a world-class facility that showcases exceptional services to support our guests in training and maintaining an active lifestyle. You will thrive and be supported as you discover, develop and excel in your role at WinSport.

What the role is all about:

As the Team & Culture, Coordinator Volunteers, you will provide a positive, memorable, and safe experience for WinSport’s volunteers with a focus on the youth volunteer programs. Supporting the behind the scenes administration of the volunteer program, you will ensure the integrity of the volunteer database, coordinate schedules and liaise with various stakeholders.


  • Manage the volunteer database, ensuring volunteer information is entered accurately
  • Work with a variety of stakeholders to create schedules, implement training and orientation, and provide meaningful recognition of volunteers
  • Provide feedback, performance management and guidance to volunteers
  • Support recruitment initiatives, including attending volunteer fairs and speaking engagements, coordinating mailouts and emails, and liaising with community schools and groups
  • Provide support to WinSport’s Leadership Program, volunteer orientations and trainings
  • Oversee the volunteer benefits program, including tracking, and distributing season passes and reciprocal benefits
  • Provide a high level of customer service to volunteers
  • Work on special projects as needed


  • Strong organizational and administrative skills
  • Experience working with MS Office
  • Database management experience is an asset
  • Ability to communicate effectively with public speaking and written communications
  • Confident decision maker and creative problem solver, with the ability to take initiative, coordinate with others and follow through in a fast-paced environment
  • Ability to work a flexible schedule to meet the needs of the volunteer schedules (some weekend and evening work required)
  • Experience working with youth, including coaching and/or mentoring
  • Previous experience working within a volunteer environment
  • Post-secondary diploma or certificate (completed or in progress) in volunteer management, not-for profit studies, human resources, sport & recreation, or a related field of study


Work Conditions:

  • Fast paced environment
  • Weekday, evening, and weekend work
  • Long periods sitting at a desk
  • Prolonged standing and walking


What We Can Offer You:

If an unforgettable experience and working alongside an amazing team weren't enough for you, as a member of the WinSport team you also receive the added benefits of enjoying a free park pass, food, beverage, retail and program discounts, along with access to our Bob Niven Centre.

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