Durabuilt Windows & Doors as one of the leading windows and doors manufacturers and first in Canada to become IMS certified is seeking a dynamic, energetic and self-motivated individuals to join our Winnipeg Sales Team.
We are currently seeking an Account Team Representative for our Winnipeg Office.
Working out of our Winnipeg Design Gallery, the successful candidate will be responsible for providing an exceptional customer experience for our home builder, general contractor and consumer clients. Primary responsibilities include preparing detailed and accurate quotations, order placement and management, responding to customer requests and concerns and assisting consumers with their product selections.
Job Responsibilities and Duties
- Create precise quotations to customers and dealers
- Process orders from dealers and local sales
- Provide direct support to the local sales team to enhance the level of customer satisfaction
- Refer qualified opportunities to Business Development Manager
- Address customer inquiries and/or complaints
- Maintaining client database and tininess of the branch.
- Post-secondary education or related trainings
- 1-2 years’ experience in Order Desk/ Customer Service environment
- High attention to detail and accuracy
- Proficient in computers operation
- Ability to work well under pressure
- Strong communication skills
- Work experience in construction industry would be an asset
- Blueprint reading skills would be considered an asset
Preference will be given to candidates who have experience in residential construction estimating, possesses outstanding customer service skills and have a knowledge of windows and doors. Consideration would be given to customer service professionals who display an aptitude and attitude to learn and succeed in a driven, fast paced environment.
Durabuilt Windows & Doors is an equal opportunity employer and offers equitable wage and benefit packages to qualified applicants.
Please forward your resume to: firstname.lastname@example.orgHelp or fax: (780) 455 – 5775.