Dortec (a Div. of Magna) is a full service supplier and system integrator for the design, development and production of automotive closure systems.
POSITION OVERVIEW Responsible for all aspects of APQP for current programs and continuous improvements for all products developed and produced at Dortec within a specific Business Centre. RESPONSIBILITIES * Customer Support * Prepares 24 hour responses and pink sheet for customer concerns. Maintain Paynter Charts process * Coordinate containment, sort/rework actions for external and internal issues * Leads and coordinates problem solving for customer concerns (customer specific reports: 8D, 7 step, 5 phase, Is/Is Not, 6 Panel, etc.) * Participate in customer IQ meetings * Coordinates warranty tear down analysis and problem solving resolution/reports * Manages field representatives to ensure effective containment and timely closure of customer concerns and New Model Launch support * Updates control plans matrix graphing customer concerns * Performs customer good will visits * Attend plant trials from Control Plan (CP) to Job1 * Review Government approvals required to develop inspection standards * * Production Support * Identify quality improvement and defect prevention by developing and implementing mistake/error proofing fixtures and devices * Initiate Process Change Notifications (PCNs) to initiate change or alterations to the current manufacturing process * Facilitate quality related meetings for assigned products and keep up to date meeting minutes * Leads and Coordinates problem solving for internal concern resolution * Coordinates and approves shop floor containment process and follows up on execution * Updates Business Center panels and participates in weekly report our meetings * Participates in the approval process of temporary deviations to current product and processes (i.e. Supplier Request Deviations, Customer Change) * Develops test plan for PCN and coordinates test completion * Participates in Layered Process Audits (LPA) and supports closure of open items found during the audit * Reviews and signs off work orders for engineering changes, special build, and service * Participates in 5S implementation. * Perform daily line walks on assigned assembly lines * Maintains safety and good housekeeping at all times * * Testing * Aid in developing In Process(IP)/Product Validation(PV) (annual revalidation) test plans for Design Engineers * Coordinates test sample build with Manufacturing Engineer, Production and, Suppliers * Pre and Post test set up/fixture reviews and sign off, including test results * Participates in Troubled Incident Report (TIR) investigation, prepares 8D report, and ensures timely closure for DV/PV/IR/RV testing * Assists PQ inspectors/Fixture engineer to maintain T&E/ durability fixtures * Trains Inspectors/Operators on proper inspection techniques * Conduct Test Fixture Verification - Vehicle alignment, review and sign off to verify request, set up, etc. * Ensure proper level test parts are built and delivered to test lab * * Cost Reductions * Supports reduction/elimination of added operators * Reviews/assesses process improvements * Suggests part design alternatives to reduce costs * Supports Business Center initiates to reduce scrap and improve efficiency * Provides timely disposition on Material Review Board (MRB) material (on hold or rejected products) * Identify and implement labor savings opportunities (direct and indirect) where feasible * * TS 16949/Q1 * Conducts self audits to current procedures as assigned * Updates internal procedure based on audits and employee suggestion * Leads the resolution of Corrective Action Requests as assigned * Participates in Quality Systems Audits with customer and external auditors * * *
* ECU Specific * Conducts self audits to current procedures as assigned * Updates internal procedure based on audits and employee suggestion * Leads the resolution of Corrective Action Requests as assigned * Participates in Quality Systems Audits with customer and external auditors * Other * Performs training to Operation Quality Procedures * Provide guidance mentorship for Plant Quality Specialist B and C levels and Supervise Quality Inspectors * Train members of operations team in specific quality disciplines as required * Participates in quality systems audits with customer and external auditors as required PERFORMANCE MEASURES * Engineering Change Notice completion on time * DV/PV/RV/IP Testing to Plan * Customer satisfaction: PPAP/QR/PPM to QOS Targets * Internal PPM to QOS targets * Cost Savings Contribution * Customer satisfaction based on support provided. * Deadline Attainment * TIR response < 48 hours QUALIFICATIONS REQUIRED * Completion of community college diploma/certificate. * 3 to less than 5 years of work related experience. * Minimum completion of post secondary education program in mechanical/quality engineering * ASQC certification as a quality engineer (CQE) preferred * Experience with Tier1 automotive preferred * A-Level requires a minimum of 5 years related manufacturing experience in a high speed assembly / manufacturing environment * SKILLS REQUIRED * X - Ray Safety Officer Preferred * IPC Certified Trainer Preferred CORE COMPETENCIES * Holds Others Accountable * Makes Decisions * Resolves Conflict * Analyses Data * Communicates Effectively * Confronts Issues * Copes with Deadlines * Negotiates * Troubleshoots problems * Goal Oriented WORKING CONDITIONS Conditions may cause minor stress or physical discomfort due to limited exposure to elements or frequent exposure to moderately disagreeable internal or external conditions. Typical conditions are such that a minor risk of injury or harmful effect is possible to self or others.