Our highly successful Vacation Rental Property company, is looking for two (2) Guest Services Agents / Associates / Customer Service Representatives.
***Note: you need a car for this role (to get to different office locations in Toronto).
- The job is similar to a hotel concierge.
- This job is full-time pay, for part-time work.
- You are paid well for the amount of work you do, but there are unique criteria.
- It's and easy and rewarding job for the right people.
- You will have significant free time between tasks.
Type: Full-time pay, Part-time hours
Pay: Salary plus benefits plus bonus
City: Toronto, Downtown
• Fluent and clear English
• Reliable car to get to work in downtown Toronto
• Excellent communication skills, reliability & organization
• Mature personality, professional, responsible, polite, diplomatic
• Committed to 100% customer satisfaction
• Willing to perform minor tidying up duties
• Typically work 2-3 hours/day, if busy up to 6 hours
• Available for part-time work on weekends and sometimes 6 consecutive days (you will receive your legal employment breaks)
WHAT YOU GET
• Steady annual salary ($30,000 to 42,000)
• Benefits (medical, dental)
• Ensure 100% satisfaction from the moment a guest arrives until they check out.
• Provide the highest quality of service to the customer at all times.
• Promptly assist with requests, messages, complaints, tidying up.
• Process payments, balance transactions.
• Advise guests on locations, room rates, amenities.
• Support guests with laundry, wake up calls.
We look forward to exploring if this role is a match for you!
Please send us an email & preferably your resume!