Our client a leader in the shipping and logistic industry is looking for a Cash Application Clerks/Agents on a contract that would be for a minimum of 3 months with possible extensions.
Location: Mississauga (Renforth Rd and Eglinton West)
Shift: Days - Monday to Friday
Timings: 8:30AM to 5PM
Pay: $16.89/hr. plus 4% vacation pay
The Cash Application Clerk/Agent, working closely with sales and related departments would be responsible for:
- Ensures that all sales revenue payments and refunds are processed daily in an accurate, efficient manner.
- All exceptions must be resolved immediately to minimize effects on cash flow by initiating contact with external customers and internal FedEx departments.
- Processes credit card payments
- Data entry, Researches cheques with missing or insufficient remittance information or back up documentation by contacting customers and analyzing accounts.
- Maintains accurate call history on accounts, all decisions and customer commitments, updating appropriate screens.
- College Diploma
- 2 years Customer Service, works diplomatically with customers, some of them irate.
- Excellent Telephone Etiquette
- Excellent presentation and communication skills
- Proficiency in MS Office - PowerPoint, Word and Excel
Thank you for applying. Only qualified candidates will be contacted
$16.89 - $16.89 /hour