NATIONAL CUSTOMER SERVICE MANAGER, CANADA
Comprehensive and competitive compensation plan, commensurate with experience including base, benefits, vacation, etc.
A significant player both internationally and in Canada within the transportation industry, they provide expert level shipping & transportation solutions to companies around the globe. Committed to exemplary client service and satisfaction they cultivate and enjoy long-term partnerships.
Due a recent promotion our client is looking to find a similarly amazing Customer Service Manager to fill the soon to be vacated shoes of the prior incumbent who is moving on to tackle a prestigious global role. Based out of Montreal, you will be managing a team of approximately 25 customer service professionals across the country. Speaking of Montreal, it is also expected that you will be functional in both official languages, English & French.& Reporting to the Canadian President, this “direct line of sight” will provide you with the opportunity to make a considerable impact on the organization!
THE SUCCESSFUL CANDIDATE:
As the successful candidate, you will be an accomplished manager, an expert in the fine art of Customer Service and possess a functional understanding in the field of International freight movement via ocean or air. In fact, it really comes down to ticking off 3 boxes:
1)& & & & Operational proficiency in Shipping / Freight Forwarding, specifically ocean & air
2)& & & & Past success leading, developing, mentoring a team of customer service professionals
3)& & & & Strong innate customer service skills and orientation&
I look forward to providing more “color” to this role in finer detail with all qualified and interested parties.
- University degree in logistics or business management would be considered an asset
- Post graduate education an asset
- CCLP, CIFFA, CITT, P.Log, or other transportation/logistics certification is an asset
Trevor Stewart, President
HOW TO APPLY:
Please click on the “APPLY” button located elsewhere on this job posting (preferred) or email your resume to: email@example.com
LEARN MORE ABOUT THE RECRUITER:
Trevor Stewart: http://stoakley.com/meet-trevor-stewart/
April 01, 2019
JOB ORDER NUMBER:
Air freight, airfreight, freight forwarding, cargo, airline, freight brokerage, international trade, international freight, transportation, traffic, customs, surface transportation, overseas, shipment, import, export, trans-border, cross border, Ocean freight, CIFFA, IATA, CITT, P.Log., freight coordinator, freight broker, freight forwarder, cargo agent, logistics, Account Manager, Customs, CCS, CSCB, Customs Brokerage, Oil &Gas, Project Cargo, Project Freight, Transborder, Transboarder, Trans border, Trans-border, HVS, LVS, cLVS, CBSA, courier, trucking, 3PL, warehousing, distribution, 4PL, Account executive, sales, inventory management, compliance specialist, Product Manager, Trade Lane Manager, pricing manager
ABOUT STOAKLEY-STEWART CONSULTANTS:
Stoakley-Stewart Consultants Ltd. is an Executive Search/Recruiting Firm with international reach. We opened our doors in 1977 and have grown to be one of the most successful employment agencies in Canada, boasting over 300 person-years of recruiting expertise.& We house a team of top-notch consultants, each acting as Subject Matter Expert in their chosen field. As a result, we provide professional recruiting services to clients and candidates in a variety of industries.
This expansive breadth of experience allows us, as a firm, to satisfy all of your hiring/employment needs. In accordance with Canadian laws, it is the policy of Stoakley-Stewart Consultants to consider all qualified individuals for available positions without regard to race, colour, religion, sexual orientation, country of origin, age, disability etc.
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