NATIONAL CUSTOMER SERVICE MANAGER, CANADA
Comprehensive and competitive compensation plan, commensurate with experience including base, benefits, vacation, etc.
A significant player both internationally and in Canada within the transportation industry, they provide expert level shipping transportation solutions to companies around the globe. Committed to exemplary client service and satisfaction they cultivate and enjoy long-term partnerships.
Due a recent promotion our client is looking to find a similarly amazing Customer Service Manager to fill the soon to be vacated shoes of the prior incumbent who is moving on to tackle a prestigious global role. Based out of Montreal, you will be managing a team of approximately 25 customer service professionals across the country. Speaking of Montreal, it is also expected that you will be functional in both official languages, English French. Reporting to the Canadian President, this ldquo;direct line of sightrdquo; will provide you with the opportunity to make a considerable impact on the organization!
THE SUCCESSFUL CANDIDATE:
As the successful candidate, you will be an accomplished manager, an expert in the fine art of Customer Service and possess a functional understanding in the field of International freight movement via ocean or air. In fact, it really comes down to ticking off 3 boxes:
1) Operational proficiency in Shipping / Freight Forwarding, specifically ocean air
2) Past success leading, developing, mentoring a team of customer service professionals
3) Strong innate customer service skills and orientation
I look forward to providing more ldquo;colorrdquo; to this role in finer detail with all qualified and interested parties.
- University degree in logistics or business management would be considered an asset
- Post graduate education an asset
- CCLP, CIFFA, CITT, P.Log, or other transportation/logistics certification is an asset
Trevor Stewart, President
HOW TO APPLY:
Please click on the ldquo;APPLYrdquo; button located elsewhere on this job posting (preferred) or email your resume to: email@example.com
LEARN MORE ABOUT THE RECRUITER:
Trevor Stewart: http://stoakley.com/meet-trevor-stewart/
April 01, 2019
JOB ORDER NUMBER:
Air freight, airfreight, freight forwarding, cargo, airline, freight brokerage, international trade, international freight, transportation, traffic, customs, surface transportation, overseas, shipment, import, export, trans-border, cross border, Ocean freight, CIFFA, IATA, CITT, P.Log., freight coordinator, freight broker, freight forwarder, cargo agent, logistics, Account Manager, Customs, CCS, CSCB, Customs Brokerage, Oil Gas, Project Cargo, Project Freight, Transborder, Transboarder, Trans border, Trans-border, HVS, LVS, cLVS, CBSA, courier, trucking, 3PL, warehousing, distribution, 4PL, Account executive, sales, inventory management, compliance specialist, Product Manager, Trade Lane Manager, pricing manager
ABOUT STOAKLEY-STEWART CONSULTANTS:
Stoakley-Stewart Consultants Ltd. is an Executive Search/Recruiting Firm with international reach. We opened our doors in 1977 and have grown to be one of the most successful employment agencies in Canada, boasting over 300 person-years of recruiting expertise. We house a team of top-notch consultants, each acting as Subject Matter Expert in their chosen field. As a result, we provide professional recruiting services to clients and candidates in a variety of industries.
This expansive breadth of experience allows us, as a firm, to satisfy all of your hiring/employment needs. In accordance with Canadian laws, it is the policy of Stoakley-Stewart Consultants to consider all qualified individuals for available positions without regard to race, colour, religion, sexual orientation, country of origin, age, disability etc.
See ALL of our open jobs at: http://data.stoakley.com/alljobs.asp
WHAT ARE WE KNOWN FOR AND HOW DO WE HELP?
Helping talented professionals secure new, exciting and rewarding career opportunities.
Treating each unique individual with professionalism, respect and integrity.
Meeting your distinct needs by matching you with the right corporate culture.
By you (ldquo;the applicantrdquo;) submitting your resumeacute; and/or personal information here, grant Stoakley-Stewart Consultants Ltd. (ldquo;SSCrdquo;) the right to use personal data for recruitment and selection purposes. The applicant understands that the applicantrsquo;s personal information is only collected, used and disclosed by SSC in accordance with this form or otherwise as permitted by law. The applicant authorizes SSC to collect, use and disclose their personal information in order to attempt to assist them in gaining employment with of one of SSCrsquo;s clients. For this purpose and as part of this process, the applicant authorizes SSC to take a number of steps, typically including, but not necessarily limited to: Obtaining their resumeacute; and references (and any updates thereof); Interviewing them; Producing a video-clip of them; Speaking with their references; Verifying information and performing other searches and checks, done either by SSC or by an independent agency on behalf of SSC; Evaluating information about the applicant to analyze their suitability to potential positions; Disclosing any information about the applicant as provided by the applicant, by references and by other sources to any present or future client of SSC who, based on the applicantrsquo;s qualifications, work requirements, desires and other factors and determined solely in the discretion of SSC, has or may have a position to which the applicant is or may be suited. The applicant understands that SSC will not disclose their information to a present or future client without speaking to the applicant first and receiving the applicantrsquo;s verbal consent.
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