Are you passionate about eCommerce? Do you love using data to inform decisions and optimize performance? Do you have a natural gift for communication and collaboration? If yes, we're looking for someone like you to join our team as an eCommerce Merchandising Specialist .
At Best Buy Canada, we believe empowered people and teams make smarter, faster, and more creative decisions. Our eCommerce department is a truly Agile environment, where the distance between any one person and senior leadership is microscopic. Here, you'll work on something big, small, or super cool and before you can blink 100,000 people will see it. You'll create fast, learn fast, and develop fast. Oh, and sometimes you'll fail fast too. That's ok. (Honestly.) It's all part of the process.
As an eCommerce Merchandising Specialist , you'll be turning the assortment and promotional strategy developed by our Buying Team into an optimized merchandising experience on BestBuy.ca, the largest online electronics retailer in Canada. You'll provide valuable insight into how customers shop online within your assigned product category, and balance data and instinct to continuously iterate, test and analyze your merchandising experience to drive online KPIs. In no time at all, your work will shape the shopping experience of millions and millions of Canadians. You'll be working within a highly collaborative cross-functional team that has the power and tools they need to iterate, innovate, and optimize in creative and forward-thinking ways.
What you'll be doing:
- • Acting as the primary point of contact between buyers, marketing, and eCommerce as it relates to category promotions and day-to-day web operations • Using online merchandising best practices and tools to execute weekly operations, product launches, promotions, and sales events on BestBuy.ca • Ensuring proper quality assurance checks for any merchandising, promotional content, or discounts prior to publishing • Optimizing landing pages for in-bound digital marketing channels (email, search & social) • Using analytics to identify opportunities for improvement in merchandising efficiency, and collaborating on optimization activities within your retail stream • Sharing insights into the effectiveness of promotions with Buyers and other stakeholders, and supporting the optimization of future promotions through iteration • Sharing merchandising insights with other eCommerce Merchandising Specialists in the department, and helping them implement those insights where possible • Supporting cross-functional and cross-team initiatives that drive conversion optimization and improve the customer experience across BestBuy.ca
What you'll need to succeed:
- • University or college degree in business, marketing, or a related field • 1-2 years of experience working in eCommerce • An understanding of digital merchandising best practices • Experience with digital merchandising platforms, such as content management systems and discount engines • Experience reporting on retail KPIs, such as revenue, units per transaction, sales growth etc. • Experience with web analytics and reporting tools for customer behavior, such as Google Analytics or Adobe Analytics • Strong presentation and communication skills (both written and oral) • Excellent time management skills and an ability to assess prioritization • Highly collaborative mindset that allows you to build trust and accountability • Natural curiosity to explore and entertain fresh ideas and feedback • Ability to embrace change with positivity and enthusiasm
What's waiting for you at head office:
Our goal is work-life harmony for every employee. Don't feel like driving to work each day? Hop on our free shuttle service that runs between our head office and the SkyTrain at Metrotown. Can't find the time to work out as much as you'd like? Hit the treadmill, stationary bike, or weight room in our 24-hour on-site gym staffed by professional trainers. No time to pack a lunch or make breakfast? Our fully catered (and partially subsidized!) cafeteria serves everything from eggs benny and French toast to fresh-made sandwiches, stir fry, pasta, entrées, and more.
We also believe an amazing work-life harmony includes continual learning and growth... on company time. That's why everyone in our eCommerce and IT departments has their own professional career coach, career development plan, and access to a series of in-house development seminars.
There's more, too:
- • Competitive benefits, including a variety of options for extended health, dental, and life insurance • Registered Pension Plan where the company matches your contributions, dollar for dollar • Employee stock purchase plan, with the company matching up to 5% of your eligible contributions • Significant employee discounts both in-store and online • Easy access to riverside trails and parks when you need to unplug and take a break • Free parking in our lot and loads of free street parking in the area • On-site dry cleaning drop off and pick up service • Opportunity to participate in regular hackathons and other similar events
If this sounds like a perfect fit, we want to hear from you! Send us your resume and cover letter to apply. Best Buy Canada is an equal opportunity employer and does not discriminate based on gender, race, or sexual orientation.