Are you passionate about making people feel safe and providing excellent customer service? This is the perfect opportunity for those that need an entry level position to gain basic security professional skills!
Securiguard is currently seeking security professionals to join our team of Retail Security Guards!
As a Retail Security Officer (RSO), customer service is the single most important thing you must deliver. Good customer service deters potential thieves and provides a safe environment for customers and employees. In addition, RSO are expected to protect the assets and facility that they are assigned too.
As a RSO you will be posted at the store entrance/exit or locations that have been identified as high loss. RSO are a visual security deterrence. Often RSO will be the first and last image a customer has of the retailer so it is extremely important to portray a professional image at all times.
RSO will also report any and all presence of risks, hazards, or potential hazards to persons, to the Manager on Duty (MOD) immediately upon detecting them.
RSO are trained security personnel and must ensure that they act in a professional manner at all times no matter the circumstances presented. RSO are not expected nor permitted to apprehend shoplifters.
RSO will be required to document all significant incidents including but not limited to, criminal offences, thefts, attempted thefts, product recoveries, and injury to persons. RSO must be able to write incident and or police reports.
Job duties may include, but are not restricted to:
- Customer Service
- Visual deterrent
- Protection of persons and property
- Observing and reporting significant events (criminal)
- Reporting risks, hazards, safety issues (non-criminal)
- Patrolling of designated areas
- Persons removal for intoxication
- Report writing using TrackTik
- Supporting MOD
- Liaising with the police when required
- Completion of BST and possession of a valid BC Security License
Employee Perks We Offer:
- Paid training
- Benefits (Conditions Apply)
- Discount Cineplex movie tickets
- Flexible schedules
- Recognition programs & events
Securiguard is Western Canada's leading provider of corporate security through a focus on customer service, creating value for our clients and caring for our people, community and the environment. With offices in Vancouver, the Fraser Valley, Victoria, Nanaimo, Kelowna, Terrace and Edmonton, we employ over 2000 security officers and offer a comprehensive selection of services. Security solutions provided include uniformed security guards, concierge officers, bike patrollers, vehicle patrols, K9 patrol and detection units and loss prevention specialists.
Securiguard is an equal opportunity employer and we value the diversity of our staff. We are committed to building a facilitative environment of respect, inclusiveness and career growth.