Primary Location: Canada-Winnipeg-The Fairmont Winnipeg
Employee Status: Regular
First impressions are everything! As a Room Attendant with Fairmont Hotels & Resorts you will have the opportunity to create lasting memories for every Guest, ensuring Guest rooms are comfortable, inviting and clean. The luxury our Guests experience will ensure their return.
Hotel Overview:Located in the heart of vibrant downtown Winnipeg, Manitoba -- at the historic corner of Portage and Main -- Fairmont Winnipeg luxury hotel extends the naturally warm reception of the Prairies. Just step outside our Winnipeg hotel and the city is at your feet.
Summary of Responsibilities:
Reporting to the Executive Housekeeper, responsibilities and essential job functions include but are not limited to the following:
- Consistently offer professional, friendly and engaging service
- Clean all assigned guestrooms including: dusting, making beds, soiled linen removal from rooms, and retrieval of clean linen from linen closets, vacuuming, bathroom cleaning, inside window cleaning, replenish rooms with supplies
- Demonstrates Fairmont Service Promise Standards and Fairmont Values in all interactions with both guests and colleagues.
Cleans up to 16 guestrooms daily to the correct Fairmont Hotels & Resorts Guest Room standards.
Cleans up to 13 house cleanings every 3 months.
Maintains supplies and reports any shortages in supplies promptly
Reports any maintenance concerns as well as guest issues.
Adheres to the procedures of key control.
Adheres to Fairmont Hotels & resorts grooming standards.
Reports any suspicious people or activity to the Manager on Duty.
Completes assigned daily tasks and reports any tasks not finished.
Attends and participates in daily Housekeeping briefings and completes Housekeeping standard of the day.
Completes quarterly projects such as mattress turnings.
Adheres to Health & Safety policy and ensuring safe work practices are followed at all times.
Adheres to the hotel’s environmental policies and procedures.
- Previous housekeeping experience an asset
- Must possess outstanding guest service skills with a professional presentation.
Detail orientated and keen attention to guest requirements.
Effective telephone and basic computer skills preferred.
Previous Housekeeping/cleaning experience preferred.
Must be physically fit in order to lift items up to 10kg.
Must be flexible in terms of working days and hours
Proficient in English, written and verbal
WHMIS training an asset.
Physical Aspects of Position:
Physical aspects of the position include but are not limited to the following:
- Constant standing and walking throughout shift
- Frequent lifting and carrying up to 30 lbs
- Frequent kneeling, pushing, pulling, lifting
- Occasional ascending or descending ladders, stairs and ramps
Visa Requirements: To be eligible for employment with Fairmont Winnipeg, you must be in possession of a working visa for Canada. We do not provide offer letters to applicants seeking to get their work visas. Applicants must have their work visas in place prior to applying.
APPLY TODAY: Whether you’re launching your career or seeking meaningful employment, we invite you to visit http://www.fairmontcareers.com/ to learn more about Fairmont Hotels & Resorts—and the extraordinary opportunities that exist!
ABOUT FAIRMONT HOTELS & RESORTS
At Fairmont Hotels & Resorts we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That’s why you'll find exceptional work opportunities—throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific—as well as industry-leading training, career development, recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like London’s The Savoy, New York’s The Plaza, and Shanghai’s Fairmont Peace Hotel. Our teams are guided by values of Respect, Integrity, Teamwork and Empowerment; we employ the highest ethical and quality standards, treating all colleagues with fairness and dignity. A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award-winning Green Partnership program. An exciting future awaits!