You will work as a Technology subject matter expert.and will Interface with ServiceNow technical teams both locally and Off-Shore. You will prepare all client-facing and internal deliverables that are technology related & drive the continuous improvements in our applications and service offerings based on client experiences. You will bring emerging ideas to life by shaping them into applications. Using deep technical expertise, business acumen, and fluid communication skills, you will translate the possible into reality.
EXPERIENCE, KNOWLEDGE & SKILLS
As a Lead Technical Analyst, you identify and understand business issues and processes within the ServiceNow ecosystem. You must have a minimum of a couple of years’ experience as a Lead Technical Analyst working in ServiceNow. Travel is occasional 5% of time.
You will work with India a lot so there will be off-hours meetings. You will take ownership of complex business requirements and works them to completion. This role is for professionals that can be designers and ambassadors. With insatiable curiosity living on the cutting edge of ServiceNow technologies. You will be known as an expert internally and externally.
Bachelor’s degree or equivalent work experience required. Applicable recognized professional qualifications as described in the Certifications section.
If you apply, we will review your fit against the position criteria and feedback to you. If your profile does not meet the criteria, we will retain your profile as an active applicant for future consideration. Thanks for your interest in SITA.
SITA is an Employment Equity Employer and values a diverse workforce. In support of our Employment Equity Program, women, Aboriginal people, members of visible minorities, and/or persons with disabilities are encouraged to apply and self-identify in the application process.