Technical PM/Scrum Master at TELUS International (CDA) Inc.

Basic Qualifications

• Consulting with Product Owner, and key stakeholders to gather business requirements
• Translating business requirements into functional/technical requirements
• Incorporating epics, themes, business problems and features into concise user stories that are granular enough to be achieved in a single sprint
• Scheduling and leading key agile ceremonies, such as stand-ups, product demos, retrospectives and planning
• Supporting the team to identify roadblocks that prevent the team from delivering product features to our customers
• Helping the team to minimize noise that prevents them from meeting their sprint commitments
• Increasing the team’s agile fluency through coaching the team to embrace and embed lean and agile practices in their work
• Leading discussion and conflict resolution
• Assisting with internal and external communication, improving transparency, and radiating information
• Enabling the team to become self-organized and empowered teams that consistently deliver on their sprint commitments
• Ensuring the development teams are practicing the core agile principles of collaboration, prioritization, team accountability, and visibility

Preferred Skill Requirements:

• Minimum 5 years of experience as Scrum Master or Business Analyst/technical PM  working with Scrum, Kanban and ScrumBan
• Certified Scrum Master (CSM) or Professional Scrum Master (PSM) or PMP certification
• Thorough understanding of Agile software development methodologies, values, and practices
• In depth experience with Lean, Lean Startup and Lean UX approaches
• Outstanding facilitation skills and experience
• Thorough understanding of the software development lifecycle
• Must have exceptional communication, organization, and time management skills
• Ability to coach the team to reach their highest potential, and champion change
• Experience working in complex, multi-project, multi-team environments
• Self-confidence to be assertive when taking a position and can constructively resolve problems
• A passion and commitment to your own personal development

Professional skills requirement:

• Share our passion for all things digital
• Thrive in an agile, lean and fast-paced environment
• Clearly see things from the perspective of our customers
• Are curious, experiment and never stop learning
• View collaboration as essential to your work
• Utilize the power of data to inform decisions
• OTT (over-the-top)/ Any streaming service that delivers content over the internet experience is must have for this role.
• Embrace diversity and new ideas